Your brand, front and centre
Members see your organisation on your domain. We stay out of the way.
For organisations
Run the community. Prove what it produced.
For the people who get asked, once a year, what the membership actually delivered.
One system instead of five
A database, a mailing tool, an events platform, a finance system, and a spreadsheet of who introduced whom. Joining those up is done by people, at month end, under pressure.
It is also why nobody can answer a question as simple as which members joined in March and have not been back since.
On ConnexOS, that question takes ten seconds.
- Community leaders
- Membership teams
- Association executives
- Network builders
Northgate Trade AllianceAdmin view
- Members active this month
- 68%+11
- Recommendations taken
- 412+37
- At risk of lapsing
- 24-9
Community engagement index
Illustrative.
What your team gets
You stay at the centre
Your services, events and benefits are what members are matched to. The value your community creates stays yours.
Configured, not commissioned
New tier, new benefit, new region. Your team makes the change, the same day.
AI-assisted operations
Routine admin handled automatically, so your team spends its hours on members.
Members you genuinely understand
What each member wants, and which of them are quietly on the way out.
A behavioural science engine
Prompts and rewards built around how people decide, then measured.
Analytics that answer questions
Engagement, revenue per member and renewal risk in one view. Ask who joined in March and has not been back, and get the list rather than a report request.
Revenue beyond dues
Marketplace, events, benefits, referrals and commission, all reconciled.
Fits your existing stack
Your CRM, your accounting system, your compliance and benefits providers. Keep every one of them.
Or everything in one place
Starting a community from scratch? Take the full package and run membership, payments, events, benefits and vetting from day one.
Retention you can influence
A renewal conversation that starts eleven months before the invoice.
Trust you do not have to spend
Members control their own data and see why something was recommended. Relevance earns attention. Guessing spends it.
The four numbers your board cares about
Every membership organisation eventually has to defend its fee. These answer for it.
Retention rate
Who renewed, who lapsed, and who showed warning signs in time.
Revenue per member
Dues plus everything else, in one figure rather than four systems.
Non-dues revenue
Events, marketplace, benefits and commission, tracked as they happen.
Activation
The share of your members who used something they paid for this quarter.
You stay at the centre
A platform that routes members past you is worth nothing to you. ConnexOS is built the other way round.
What members are matched to is what your organisation offers. Your services, your marketplace listings, your benefits, your events, your accreditation. You decide what is surfaced, in what order, and where commission applies.
Member-to-member connections happen through your community rather than around it, so every relationship your network creates stays visible and attributable to you.
A better experience for your members is therefore a stronger relationship with you, not a route past you.
Delivered with you, not handed over
We start with your membership structure exactly as it is, including the legacy tiers and the introducer agreement written in 2011. That is usually where the value is hiding.
The platform is configured around that structure. Changing your mind later is a conversation with your own team rather than a quote from ours.
Full security and compliance documentation is provided under NDA, so procurement and IT review run alongside the commercial conversation.
See it against your own membership data
Bring the problem you actually have. We will show you what the platform does with it.