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Community intelligence

Understand your members properly, so what reaches them is genuinely relevant.

Most membership analytics answer questions nobody asked. This answers the two that decide your year: who is at risk, and what each member actually wants from you. Understanding is what makes personalisation feel like attention rather than targeting.

Northgate Trade AllianceAdmin view
Members active this month
68%+11
Recommendations taken
412+37
At risk of lapsing
24-9

Community engagement index

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  • Engagement scored per member from real activity, not email opens
  • Early warning when a member starts to drift
  • Plain-language questions, answered without a report request
  • The trend, and the names behind it

See it against your own membership data

Bring the problem you actually have. We will show you what the platform does with it.